COMPLETELY CAREFREE THANKS TO OUR SERVICES
Whether in Paris, Seoul, Beijing, Atlanta or São Paulo, our Green Point services are available all over the world. They all follow the same credo as refrigeration and air conditioning specialist BITZER, to which Green Point belongs: we maintain close proximity to the customer and offer support around the world. Our service network is already represented globally at 53 locations, always with a clear focus on individual requirements and local conditions. Each Green Point workshop combines local market knowledge with the global approach of a leading company like BITZER. Local, dependable experts see to the requirements of the machines and systems, thus minimising communication barriers within the regions and ensuring a high level of consistency in terms of quality and reliability.
WHAT WE REPRESENT
The aim of all Green Point workshops is to provide BITZER customers with the best-possible services and aftersales solutions – simply #serviceexcellence . We therefore offer an extensive range of services throughout the entire product life cycle. Highly qualified employees service, overhaul and repair BITZER compressors as well as those of other manufacturers – always in close proximity to customers and within a context of local markets. Our Green Point workshops only use original BITZER spare parts and refrigerant oils and are thus committed to quality and safety for users, engineers and technicians. With intelligent services, our network of experienced specialists always guarantees the right know-how for the perfect solution for you.
OUR SERVICE PORTFOLIO AT A GLANCE
The modular services can be mixed and matched to create flexible packages, meaning you can put together your very own service package specially tailored to your needs:
- Start-up services: This basic module includes commissioning, installation, testing and certification.
- Audit services encompasses routine tests as well as data analysis and oil management.
- Logistics services: If repairs cannot be performed on-site, a compressor can be picked up and then returned with the ‘Lift & Shift’ service, for example.
- Repair services covers all repairs, including both necessary and preventive measures.
- Replacement services come into play if a compressor needs to be replaced or a replacement device provided.
GREEN THROUGH AND THROUGH
In accordance with the BITZER corporate colour, green behaviour is an established maxim in the BITZER Group and is also practised at Green Point workshops, as demonstrated in the service portfolio: Green Point services are not only useful, but also contribute to the circular economy with repairs and device restoration and thus increase sustainability. Environmental responsibility and policies therefore represent a guiding principle for practical application at all our workshops. To make the world greener not only with BITZER products, but also, in a more literal sense, with plants and trees, we’ve got involved with BITZER in the Treedom initiative, with more than 700 sponsorships for mango, orange, avocado and other trees in Africa already allocated. Planting new trees not only compensates for CO₂ emissions in the atmosphere, but also helps the farmers who plant the trees.
FOCUSING ON YOUR REQUIREMENTS AT ALL TIMES
To ensure we’re able to continue accommodating market trends, new technologies and customer desires in the future, we’re always optimizing our existing services and adding new ones to our portfolio. Our network itself is just as dynamic as our services, with additional sites already in the pipeline.
If you have any questions or suggestions, please feel free to get in touch with us at any time. We’re always happy to help wherever we can:
